Refund & Cancellation Policy

All payments are non-refundable.

Effective 5 October 2026

This Refund & Cancellation Policy applies to every paid plan, the paid library, listing promotions, and any other paid feature on The Airway. It forms part of our Terms & Conditions.

1. No Refunds

All payments made to The Airway are final and non-refundable. Because paid plans and promotions are digital services that give you immediate access, we do not provide refunds, in full or in part, including for:

  • Change of mind after purchase;
  • Unused time remaining on a plan or promotion;
  • Failure to use the Service during a paid period;
  • Cancellation before the end of the period you paid for;
  • Changes to the content or features included in a plan, where a reasonable alternative is provided; or
  • Suspension or termination of your account for a breach of our Terms.

This applies to the fullest extent permitted by applicable law.

2. Your Plan

A paid plan gives you access to its features for the agreed period. The fee, the included features, and the duration are shown before you pay on the website, or confirmed with you when a plan is arranged directly. Plans do not renew automatically and there is no auto-debit. Access ends when the period is over, and you may buy or arrange a further period if you wish. Credits and ad-free days are not money and are never refunded.

3. Cancelling

Because plans do not renew automatically, there is nothing to cancel. Your access simply ends when the period is over, and if you do not wish to continue you need do nothing. Stopping or not continuing a plan does not entitle you to a refund for the current or any previous period. Deleting your account ends your plan immediately without a refund.

4. Listing Promotions

A promotion fee is payable before the promotion starts and is non-refundable once it has started, including where we remove the listing because it breaches our Terms or the law. If we decline a promotion before it starts, or end it early for a reason other than a breach, we will refund the unused part or offer equivalent placement.

5. Limited Exceptions

We will act on refunds only where we are required to by applicable law, in the case of a clear duplicate or erroneous charge, or where we were unable to provide the plan at all for a prolonged period. If you believe you have been charged in error, contact us within 14 days using the details below and we will investigate. Any refund we agree to is made to the account the payment came from and may take up to 14 days.

6. How to Raise an Issue

To report a billing problem, contact us at hello@theairway.in or via WhatsApp at +91 76240 46054.

7. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. We will revise the effective date above and record the change on our Policy Updates page when we do.

Contact Us

The Airway is operated by Gavan Technology Private Limited (CIN U63999GJ2026PTC180228), registered office: Shop no. 12, Gavan Homes, Opp. Vastav Park, Vapi (M), Vapi, Pardi, Valsad, Gujarat 396191, India. Company website: https://gavantechnology.in. Company email: gavantechnology@gmail.com.

If you have questions about this policy or your account, reach us at:

  • Email: hello@theairway.in
  • WhatsApp support: +91 76240 46054
  • Website: https://theairway.in
  • Instagram: @anesthesia.example